The Starbucks® Hong Kong mobile app for iPhone® or Android™ allows customers to place orders from the comfort of their seat just by scanning the QR code on the table. Shortly, a barista will bring the order directly to their table. The mobile ordering experience is seamlessly integrated into Starbucks® Hong Kong mobile app and Starbucks® Rewards loyalty program.
Mobile Order to Table is available to use at the selected stores in Hong Kong.
Gaining access to Mobile Order to Table is easy, with only a few simple steps needed:
If you are an existing user of the Starbucks® Hong Kong app (iOS version) and you cannot update the app to the latest version automatically, simply uninstall the existing app and download the latest version from the App Store to discover the new features.
Registering for Starbucks® Rewards is easy. You can join in the app by buying a virtual Starbucks Card directly in the app or registering a physical Starbucks Card or eGift. You use the registered Starbucks Card when making a purchase at Starbucks stores or placing a Mobile Order to Table order, the total amount of purchase will be recorded in your Starbucks account for collecting Stars and earn rewards.
To use Mobile Order to Table, customers follow 7 easy steps:
When our store partners have finished your order, the barista will bring it to your table.
As usual, tell the barista your name and present your order details to enjoy your food or drink.
When you use Mobile Order to Table for the first time, the app will ask for your permission to allow “Camera Access“ to scan QR code or you can choose to “Manually Select Store“ where you will see the closest participating Starbucks® store to your current location. The app will also display the current menu availability and estimated ready time for your order from that store. You can change stores by tapping the map or using the "Search" function. Once your order is submitted, you cannot change the store. After you've made your first Mobile Order to Table order, the app will default to the store where you made your most recent Mobile Order to Table purchase.
Almost all of your favorite Starbucks beverages and food are available through Mobile Order to Table. The Order section of the app has a menu which lists all available offerings at the participating store. With a few taps on your phone, you can customize your favorite beverages and choose to have food items served warm, just as you can with in store orders.
While almost all of your favorite Starbucks beverages and food are available through Mobile Order to Table, at this stage we are not currently offering alcoholic beverage, Starbucks Reserve™ hand-brewed beverage, merchandise, whole beans for Mobile Order to Table.
If an item is almost sold out at the store, "Temporarily out of stock" will be displayed in the app to ensure the last few are available for in-store orders.
You can order a maximum of 15 items.
You can place a Mobile Order up to 30 minutes before the store closes.
At this time, Mobile Orders can only be made once the store is open.
When you place your order, you will be given an estimated prep time. Times will vary according to the store and time of day.
Please ensure Notifications are allowed under Settings in the Starbucks® Hong Kong app and your mobile device in order to receive promotional push notification.
After placing an order through Mobile Order to Table, it is immediately sent to the selected store and our baristas will begin preparing the order. Once the app displays the approximate prep time, you cannot change the prep time of the order.
Wait times vary depending on a variety of factors, such as peak hours.
Make sure you have installed the most recent update for the app. Check the App Store or Google Play to see if there is an available update. In some cases, users may need to delete the old version of the app and reinstall the latest version.
At this time, there isn't an option to specify order ready time. After placing an order through Mobile Order to Table, it is immediately sent to the selected store and our baristas will begin preparing the order. The mobile ordering feature will provide you with an approximate prep time, you will receive the order within the approximate prep time.
In order to process the order, payment must first be completed via a registered Starbucks Card through the mobile app.
You can use Starbucks Card with Hong Kong or Macau currency to place the order in any Hong Kong and Macau stores.
Payment is managed through registered Starbucks Cards. The feature is built into Starbucks® Hong Kong app and integrated into our Starbucks® Rewards loyalty program so customers can easily earn Stars for purchases made through Mobile Order to Table. Cards can also be reloaded in the app as necessary, or you can simply choose auto-reload function by using saved payment card information.
No—You can enjoy the same pricing that you would if you made the order in store.
Absolutely. Each order you place with Mobile Order to Table will collect Stars. You can track your Star balance and view your account information in the Starbucks ® Hong Kong app for iPhone® and Android™ and online at www.starbucks.com.hk.
You can redeem core membership rewards in Mobile Orders. Check out your core membership rewards in "Reward" session. Rewards may be specific to menu items and product customizations.
To know more about core membership rewards, please visit "How does the Starbucks® Rewards program work?". Rewards not listed in the link above can be only redeemed in store and cannot be redeemed in Mobile Order to Table.
Yes, you can redeem more than one core membership reward in Mobile Order to Table, but rewards may be specific to menu items and product customizations.
All Mobile Order to Table orders will default to be served in For Here serve wares and no discount will be offered.
Once a Mobile Order has been placed, it cannot be cancelled or modified. If you aren't satisfied with the quality of your order, let us know and we'll make it right. Our barista promise is that you'll love your beverage.
Location information is used by the app to ensure you can see accurate store and menu information and use Mobile Order to Table. To learn more visit our Privacy Policy.
The app will remember your most recent orders. You can decide whether you would like to receive promotional messages via email or push notifications. We do not share personal data. For further details refer to our Privacy Policy.
Our customers' security is our utmost priority and we take all security concerns seriously. The company has safeguards in place to constantly monitor for fraudulent activity and we work closely with financial institutions to make sure our customers are protected.
You can find the Wi-Fi access code on the eReceipt of Mobile Order to Table, which can be found under Transaction History of Order section of the app.
Yes – you need to be connected to the network to use Mobile Order to Table.
The Starbucks® Hong Kong mobile app for iPhone® or Android™ allows customers to place orders from the comfort of their seat just by scanning the QR code on the table. Shortly, a barista will bring the order directly to their table. The mobile ordering experience is seamlessly integrated into Starbucks® Hong Kong mobile app and Starbucks® Rewards loyalty program.
Mobile Order to Table is available to use at the selected stores in Hong Kong.
Gaining access to Mobile Order to Table is easy, with only a few simple steps needed:
If you are an existing user of the Starbucks® Hong Kong app (iOS version) and you cannot update the app to the latest version automatically, simply uninstall the existing app and download the latest version from the App Store to discover the new features.
Registering for Starbucks® Rewards is easy. You can join in the app by buying a virtual Starbucks Card directly in the app or registering a physical Starbucks Card or eGift. You use the registered Starbucks Card when making a purchase at Starbucks stores or placing a Mobile Order to Table order, the total amount of purchase will be recorded in your Starbucks account for collecting Stars and earn rewards.
To use Mobile Order to Table, customers follow 7 easy steps:
When our store partners have finished your order, the barista will bring it to your table.
As usual, tell the barista your name and present your order details to enjoy your food or drink.
When you use Mobile Order to Table for the first time, the app will ask for your permission to allow “Camera Access“ to scan QR code or you can choose to “Manually Select Store“ where you will see the closest participating Starbucks® store to your current location. The app will also display the current menu availability and estimated ready time for your order from that store. You can change stores by tapping the map or using the "Search" function. Once your order is submitted, you cannot change the store. After you've made your first Mobile Order to Table order, the app will default to the store where you made your most recent Mobile Order to Table purchase.
Almost all of your favorite Starbucks beverages and food are available through Mobile Order to Table. The Order section of the app has a menu which lists all available offerings at the participating store. With a few taps on your phone, you can customize your favorite beverages and choose to have food items served warm, just as you can with in store orders.
While almost all of your favorite Starbucks beverages and food are available through Mobile Order to Table, at this stage we are not currently offering alcoholic beverage, Starbucks Reserve™ hand-brewed beverage, merchandise, whole beans for Mobile Order to Table.
If an item is almost sold out at the store, "Temporarily out of stock" will be displayed in the app to ensure the last few are available for in-store orders.
You can order a maximum of 15 items.
You can place a Mobile Order up to 30 minutes before the store closes.
At this time, Mobile Orders can only be made once the store is open.
When you place your order, you will be given an estimated prep time. Times will vary according to the store and time of day.
Please ensure Notifications are allowed under Settings in the Starbucks® Hong Kong app and your mobile device in order to receive promotional push notification.
After placing an order through Mobile Order to Table, it is immediately sent to the selected store and our baristas will begin preparing the order. Once the app displays the approximate prep time, you cannot change the prep time of the order.
Wait times vary depending on a variety of factors, such as peak hours.
Make sure you have installed the most recent update for the app. Check the App Store or Google Play to see if there is an available update. In some cases, users may need to delete the old version of the app and reinstall the latest version.
At this time, there isn't an option to specify order ready time. After placing an order through Mobile Order to Table, it is immediately sent to the selected store and our baristas will begin preparing the order. The mobile ordering feature will provide you with an approximate prep time, you will receive the order within the approximate prep time.
In order to process the order, payment must first be completed via a registered Starbucks Card through the mobile app.
You can use Starbucks Card with Hong Kong or Macau currency to place the order in any Hong Kong and Macau stores.
Payment is managed through registered Starbucks Cards. The feature is built into Starbucks® Hong Kong app and integrated into our Starbucks® Rewards loyalty program so customers can easily earn Stars for purchases made through Mobile Order to Table. Cards can also be reloaded in the app as necessary, or you can simply choose auto-reload function by using saved payment card information.
No—You can enjoy the same pricing that you would if you made the order in store.
Absolutely. Each order you place with Mobile Order to Table will collect Stars. You can track your Star balance and view your account information in the Starbucks ® Hong Kong app for iPhone® and Android™ and online at www.starbucks.com.hk.
You can redeem core membership rewards in Mobile Orders. Check out your core membership rewards in "Reward" session. Rewards may be specific to menu items and product customizations.
To know more about core membership rewards, please visit "How does the Starbucks® Rewards program work?". Rewards not listed in the link above can be only redeemed in store and cannot be redeemed in Mobile Order to Table.
Yes, you can redeem more than one core membership reward in Mobile Order to Table, but rewards may be specific to menu items and product customizations.
All Mobile Order to Table orders will default to be served in For Here serve wares and no discount will be offered.
Once a Mobile Order has been placed, it cannot be cancelled or modified. If you aren't satisfied with the quality of your order, let us know and we'll make it right. Our barista promise is that you'll love your beverage.
Location information is used by the app to ensure you can see accurate store and menu information and use Mobile Order to Table. To learn more visit our Privacy Policy.
The app will remember your most recent orders. You can decide whether you would like to receive promotional messages via email or push notifications. We do not share personal data. For further details refer to our Privacy Policy.
Our customers' security is our utmost priority and we take all security concerns seriously. The company has safeguards in place to constantly monitor for fraudulent activity and we work closely with financial institutions to make sure our customers are protected.
You can find the Wi-Fi access code on the eReceipt of Mobile Order to Table, which can be found under Transaction History of Order section of the app.
Yes – you need to be connected to the network to use Mobile Order to Table.
